Social media for banks, banking correspondents and branches, sorted.
A month of posts written for your line of work: the caption, the hashtags, what to photograph and the day to post. Answer six questions and the first month is free.
Where your plan focuses
The platform and content mix SahiPost starts from for this trade. It is a starting point, not a rule.
Platforms
What you post
A sample post
This is the kind of post that lands in your plan, here for Instagram.
Myth: Banks call to ask for your OTP. Fact: Banks never ask for OTPs, PINs or passwords. Anyone asking is a fraudster. Hang up and report to 1930.
Photo brief. Split card: a phone call with an OTP request crossed out labelled MYTH, a calm customer hanging up labelled FACT.
Myths your customers believe
Posts that correct a myth earn trust. Your plan includes them, with your business name attached.
Myth. Banks call to ask for your OTP
Fact. Banks never ask for OTPs, PINs or passwords. Anyone asking is a fraudster.
Myth. Digital banking is unsafe
Fact. With strong passwords, OTP privacy and official apps, digital banking is safe and convenient.
Myth. Small savings do not need a bank
Fact. Even small amounts are safer and can earn interest in a bank account.
Myth. KYC updates need a branch visit always
Fact. Many KYC updates can be done through official channels; ask your bank.
How to protect yourself from banking fraud
- Never share OTP, PIN or passwords
- Use only the bank's official app and website
- Report suspicious calls to your bank and 1930
Questions your customers ask
What services are available here?
Account opening, deposits, withdrawals, balance enquiry and other services authorised by the bank.
Will you ever ask for my OTP?
Never. Do not share OTPs, PINs or passwords with anyone, including bank staff.
How do I update my KYC?
Bring your documents or use the bank's official channels. We guide you through it.
Can you help with digital banking?
Yes, we help customers start using official apps safely.
What should I do if I suspect fraud?
Contact your bank's official helpline immediately and report to the cybercrime helpline 1930.
Are there charges for transactions?
Charges depend on the bank's schedule of charges. Ask us for details.
Hashtags to start with
Ready for a month of posts?
Six questions, about two minutes. No card, and the first month stays free.