Social media for insurance surveyors and loss assessors, sorted.
A month of posts written for your line of work: the caption, the hashtags, what to photograph and the day to post. Answer six questions and the first month is free.
Where your plan focuses
The platform and content mix SahiPost starts from for this trade. It is a starting point, not a rule.
Platforms
What you post
A sample post
This is the kind of post that lands in your plan, here for Instagram.
Myth: The surveyor decides whether your claim is paid. Fact: The surveyor assesses the loss. The insurer decides. Knowing the process makes it calmer.
Photo brief. Split card: a surveyor with a stamp labelled MYTH, a surveyor handing a report to an insurer desk labelled FACT. No logos.
Myths your customers believe
Posts that correct a myth earn trust. Your plan includes them, with your business name attached.
Myth. The surveyor decides whether a claim is paid
Fact. The surveyor assesses the loss independently. The insurer decides the claim based on the policy and the report.
Myth. Cleaning up quickly helps the claim
Fact. Protect property, but keep damaged items and evidence until the surveyor has seen them, unless safety requires otherwise.
Myth. Surveyors work only for insurers
Fact. Licensed surveyors must assess losses fairly and independently.
Myth. Photos are enough
Fact. Bills, stock registers and other records are also needed to assess the loss.
How to prepare for a surveyor visit
- Keep damaged items and photos ready
- Collect bills, stock records and policy copy
- Write a simple timeline of what happened
Questions your customers ask
What does an insurance surveyor do?
Inspects the loss, verifies facts and documents, assesses the amount under the policy terms and submits an independent report.
Who appoints the surveyor?
Usually the insurer, from IRDAI-licensed surveyors.
What should I keep ready?
Policy copy, photos, bills, stock records, FIR if applicable, and access to the damaged property.
Can I clear the damaged area?
Take steps to prevent further loss and for safety, but keep evidence and inform the surveyor.
How is the loss calculated?
Based on the policy terms, sum insured, depreciation, salvage and evidence provided.
Does the surveyor approve claims?
No. The insurer decides after reviewing the survey report and policy.
Hashtags to start with
Ready for a month of posts?
Six questions, about two minutes. No card, and the first month stays free.