Cancellation and refunds
Last updated 26 September 2026
No refunds
Everything SahiPost sells is digital and is delivered as soon as your payment is confirmed. For that reason, all payments are final and non-refundable. We do not give refunds, in full or in part, for any reason, including:
- a plan you have bought, whether or not you have opened or used it;
- credits you have bought, whether used or unused;
- images or content you are not happy with;
- results you expected but didn't get, such as followers, reach or sales;
- buying by mistake, or changing your mind; and
- an account that is suspended or closed for breaking our Terms.
Credits have no cash value and can't be exchanged for money. Please read the details and the price carefully before you pay.
Failed images
If an image fails to generate, the credits you spent on it are returned to your credit balance automatically, so you can use them again. This returns credits only; it is not a refund of money.
Your rights under the law
Nothing in this policy takes away any right to a refund that Indian law gives you and that can't be excluded. For example, if you are charged more than once for the same order, write to [email protected] with the transaction reference and we will return the extra charge.
No cancellations
Once a payment is confirmed, the order can't be cancelled. There is no subscription, so there is nothing to cancel afterwards and you will never be charged again unless you choose to pay.
Failed payments
If money leaves your account but the payment is not confirmed to us, you have not bought anything. That money is returned to you by your bank within its usual timelines. If it hasn't come back after 7 working days, contact your bank with the transaction reference.
Contact us
For questions about a payment, email [email protected].